Effective Date: February 9, 2026 | Last Updated: February 9, 2026
1. Introduction
Omidia ("Company," "we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual staging platform and related services.
This Privacy Policy complies with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, phone number
- Order Information: Property addresses, order notes, payment records
- On-Site Data: Access codes, entry instructions, and visual data of property interiors/exteriors captured during photography sessions
- Content: Photographs and images submitted for virtual staging
- Communications: Customer support inquiries and feedback
2.2 Information Collected Automatically
- Pages visited and features used
- Device type, browser type, and operating system
- IP address and general location data
- Cookies and session data
2.3 Information from Third Parties
- Google: Name, email, and profile picture when signing in with Google
- Stripe: Transaction confirmation and limited payment details
3. How We Use Your Information
- Process and fulfill your virtual staging orders
- Provide AI-powered image processing and generation
- Communicate order status and notifications
- Create and maintain your user account
- Process payments and maintain billing records
- Improve our Services and develop new features
- Comply with legal obligations
4. AI Processing of Your Data
4.1 How AI Uses Your Images
When you submit images for virtual staging, our AI systems process these images to analyze room layouts, generate virtual furniture placements, and create enhanced versions of your images.
✓ AI Training Disclosure
We do NOT use your uploaded images to train our AI models without your explicit consent. Your images are processed solely for delivering your ordered Services.
5. Disclosure of Your Information
We may share your information with:
| Provider | Purpose |
|---|---|
| Google Firebase | Authentication, database hosting |
| Stripe | Payment processing |
| Google Cloud | Cloud infrastructure, AI processing |
What We Do NOT Do:
- We do NOT sell your personal information
- We do NOT share your data for third-party marketing
- We do NOT provide your images to other users
6. Your Privacy Rights
Under PIPA and PIPEDA, you have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Withdraw Consent: Withdraw consent for data collection
- Deletion: Request deletion of your personal information
To exercise these rights, contact us at [email protected].
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure authentication, and access controls. However, no method of transmission is 100% secure.
8. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account + 2 years |
| Transaction records | 7 years (legal compliance) |
| Uploaded/Captured images | 90 days after order completion |
| AI-generated outputs | 90 days after delivery |
9. Cookies
We use essential cookies for authentication, functional cookies for preferences, and analytics cookies for platform improvement. You can control cookies through your browser settings.
10. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Contact Us
Omidia
Privacy Officer: Omid Shariat
Email: [email protected]
Address: 625 E 3rd St, North Vancouver, BC V7L 0G3, Canada
Complaint Resolution
If you are not satisfied with our response, you may file a complaint with: