Privacy Policy

1. Introduction

Omidia ("Company," "we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transform platform and related services.

This Privacy Policy complies with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, phone number
• Order Information: Property addresses, order notes, payment records
• On-Site Data: Access codes, entry instructions, and visual data of property interiors/exteriors captured during photography sessions
• Content: Photographs and images submitted for transform
• Communications: Customer support inquiries and feedback

2.2 Information Collected Automatically

• Pages visited and features used
• Device type, browser type, and operating system
• IP address and general location data
• Cookies and session data
• Referral tracking data: If you visit Omidia via a referral link, we set a cookie named omidia_ref in your browser containing the referral code. This cookie is valid for 30 days and is used solely to attribute the referral discount to your first booking. We also record the referral visit in our database to enable credit issuance to the referring user.

2.3 Information from Third Parties

• Google: Name, email, and profile picture when signing in with Google
• Stripe: Transaction confirmation and limited payment details

3. How We Use Your Information

• Process and fulfill your transform orders
• Provide AI-powered image processing and generation
• Communicate order status and notifications
• Create and maintain your user account
• Process payments and maintain billing records
• Administer the referral program, including tracking referral visits, issuing new-agent discounts, and crediting referring users
• Improve our Services and develop new features
• Comply with legal obligations

5. Disclosure of Your Information

We may share your information with:

6. Your Privacy Rights

Under PIPA and PIPEDA, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Withdraw Consent: Withdraw consent for data collection
• Deletion: Request deletion of your personal information

To exercise these rights, contact us at [email protected].

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure authentication, and access controls. However, no method of transmission is 100% secure.

8. Data Retention

9. Cookies

We use essential cookies for authentication, functional cookies for preferences, and analytics cookies for platform improvement. You can control cookies through your browser settings.

We also set the following cookie in connection with our referral program:

This cookie is only set when you visit Omidia via a referral link. It is readable by our website (not HTTP-only) solely to apply your discount at checkout, and is not shared with third parties.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.